How to order

We can help you design and produce your own customised items – choosing from a wide range of popular pre-set sizes and colours on our website.

To Order, Simply Follow These 4 Easy Steps!

Step 1 — Select Your Product & Place a Request

Browse our website and choose the product you’d like to order.
You can either :
- Place your order directly through the website, or
- Fill out the “Get Free Quote ” form with your requirements, or
- Contact us directly via our support link for personalized assistance.
Upload your artwork or design files (if available) while submitting your order or quote request.

Step 2 — Artwork Review & Mockup Creation

Once we receive your order or quotation request, our design team will carefully review your uploaded artwork.

If needed, we’ll refine the design and prepare a digital mockup showing how your product will look after printing or customization.

Step 3 — Mockup Approval

We’ll share the mockup with you for review.

You can request changes if required. Production will begin only after you approve the final mockup—so you stay fully in control.

Step 4 — Production & Doorstep Delivery

After mockup approval, we start mass production based on your confirmed specifications.

Once ready, your order is securely packed and delivered straight to your doorstep.

Should you have any questions regarding our order process, please contact us.

Get free quote

Fill up the form and our Team will get back to you within 24 hours.

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Payment

Payment Terms

Full payment is required upon confirmation for new customers. 50% deposit applies to custom indent orders. Reorders payable within 7 days. Orders below $800 require full upfront payment.

Payment Methods

Direct Deposit

Account Name : SAVVY INTERNATIONAL GROUP P/L

Bank: Westpac (Zetland)

BSB: 032 010

Account: 206 949

Email remittance advice to accounts@greenpac.com.au

Online Payment

Make secure payments directly through our website using trusted payment gateways. Fast, simple, and hassle-free checkout.

Credit / Debit Card

We accept all major cards including Visa, MasterCard, and American Express.

✔️ Safe transactions
✔️ Instant processing
✔️ Easy checkout experience

PayPal

Pay quickly using your PayPal account without sharing your card details.

✔️ Buyer protection
✔️ Global payment support
✔️ Convenient and secure

frequently ask question

Get clear answers about products, custom printing, and orders.

01

What products does EcoCareBags offer?

EcoCareBags offers a wide range of eco-friendly jute bags including plain jute bags, printed jute bags, and custom printed jute bags for businesses, events, and personal use.

02

Do you provide custom printing on jute bags?

Yes! We specialize in custom printed jute bags. You can add your logo, brand name, design, or promotional message.

03

What is the minimum order quantity (MOQ) for custom bags?

The minimum order quantity depends on the bag type and printing requirements. Please contact us for detailed information.

04

Are your jute bags eco-friendly?

Yes, all our jute bags are made from 100% natural, biodegradable, and reusable materials, making them environmentally friendly.

05

Can I see a sample before placing a bulk order?

Yes, sample orders are available. Sample charges may apply and can be adjusted in bulk orders.

06

How long does custom printing take?

Production time usually takes 5–10 business days, depending on order quantity and design complexity.

07

Do you offer bulk discounts?

Yes, we provide special pricing for bulk orders. The larger the quantity, the better the pricing.

08

What printing methods do you use?

We use high-quality printing methods such as screen printing, digital printing, and heat transfer printing, depending on your design.

09

How can I place an order?

You can place your order directly through our website or contact us via phone, email, or WhatsApp for custom requirements.

10

What payment methods do you accept?

We accept secure online payments, bank transfers, and other standard payment methods available at checkout.

11

Do you ship across India?

Yes, we deliver across India. Shipping charges and delivery time may vary based on your location.

12

What if I receive a damaged product?

If you receive a damaged or defective product, please contact us within 48 hours with photos, and we will assist you with replacement or resolution.

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